Assessments and interviews are a means of gaining knowledge about a candidate's skills and experience to understand if they are a good match for the job position. Assessments made after the Recruitment Agent hand-off and made prior to interviewing, may be conducted by the same parties who will conduct the interview, or may be made by others. In the current workflow, interviewers undertake all assessments after the Recruitment Agent.
Assessments can take many forms but a typical assessment is a 'document review'. A document review takes place after a candidate has submitted required documentation such as a letter of introduction, resume, copies of certificates, and background checks. An assessor and/or interviewer will read through the documentation to understand a candidate's quality of writing and communication, their academic, training and employment history.
Having reviewed the documentation and considered the needs of the position on offer, a candidate will proceed to have an interview or not, based on the merits of their application.
Interviews will usually be conducted using video-conferencing, phone, or in-person.
Interviews should be recorded as a first preference, and the candidate asked for their permission to be recorded. The purpose of recording the interview is so that questions and answers can be reviewed, and information collated by the Recruitment Agent or other staff.
The purpose of an interview is to:
Get to know the candidate and establish rapport
Assess the candidate’s ability to respond to questions
Understand their communication style and use of verbal communication
Establish a baseline for their applied knowledge
As required, establish the likely parameters of a training and supervision plan and ‘sketch’ this out with them. The draft training plan must be able to be effectively communicated to the Recruitment Agent for any administrative support required.
The interviewers will read the information and documentation supplied by the candidate and determine if the skills, experience and background of the candidate is likely to make them a good fit for the position or not.
When the Recruitment Agent submits a candidate for review, an email will be delivered to the Interviewer. The interviewer should log in to the Recruit platform using the following URL and the supplied credentials received via email.
Navigate to: https://honestally.zohorecruit.com.au/clientportal and enter your credentials
On the Home tab, a dashboard is displayed.
Click on Assessed Candidates to display candidates that are Pending.
Click on the Pending area to open a list of candidates to assess them.
In the event that a candidate has already been assessed, you can alternatively review Approved and Rejected candidates.
Click on a candidate’s name to open their record.
A pop-up window appears displaying the candidate’s profile:
Read the information on the tabs:
Details
Education/Experience
Attachment
Discussion (for Note made by the Recruitment Agent)
(Ignore 'Formatted Resume' at this time)
To Reject a Candidate:
Select 1 (Poor) or 2 Stars (Average) on the Rating and provide notes as to the reasons why and if any follow-up actions are required.
Click Reject.
To Approve a Candidate:
Select 3 or more Stars on the Rating and provide notes as to the reasons why and if any follow-up actions are required.
Click Approve.
In the event that an assessor, prior to making a Reject/Approve decision, needs more information, a Note can be left for the Recruitment Agent on the Discussion tab. The Recruitment Agent will be notified automatically that a note has been left.
In the case that the assessor considers the candidate to not be a good fit for the position, choose Reject and leave feedback as to the reasoning. No interview shall take place and the candidate will be passed back to the Recruitment Agent. The Recruitment Agent will issue written correspondence that the organisation does not wish to pursue the candidacy.
In the case that the assessor considers the candidate as a good potential fit for the position, choose Accept; the Recruitment Agent will coordinate an interview between your organisation and the candidate.